Shipping policy
Shipping and Delivery Policy
At Purete, we are committed to delivering your orders as quickly and efficiently as possible, with the highest quality standards. Below are the details of our shipping policy:
Delivery Times & Shipping Options
We offer two flexible delivery options within Kuwait:
1. Free Delivery (within 3 business days)
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Available for orders worth KD 5 or more
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Orders are delivered within 3 business days from order confirmation
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Available across all areas in Kuwait
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For orders below KD 5, a KD 1 delivery fee is applied
2. Express Delivery (within 24 hours)
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Delivery fee: KD 1.5
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Delivered within 24 hours, from 10:00 AM to 10:00 PM
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Available on official working days only
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Applies to all orders regardless of value
Important Notes
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Orders placed after 8:00 PM will be scheduled for delivery the next day
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Please ensure that your address and phone number are entered correctly to avoid delivery delays
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For any inquiries, contact us at 66668121 or via email at admin@amalalkuwait.com
Delivery Areas
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We provide delivery services to all areas of Kuwait
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If any area is temporarily unavailable, our team will contact the customer directly to confirm order details
Delivery Fees
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Delivery fees are fixed and clearly displayed at checkout
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Free delivery is available for orders exceeding a specific amount based on ongoing promotions
Order Preparation
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Orders are prepared immediately upon receipt
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A confirmation email is sent once the order is ready
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We recommend verifying your mobile number and address to ensure timely delivery
Additional Guidelines
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If the customer does not respond within 24 hours to confirm delivery, the order will be placed on hold until communication is re-established
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Orders are not automatically canceled — delivery is simply paused until confirmation
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The customer is responsible for receiving the order safely and on time
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In case of any delivery issues, please contact us immediately at 66668121 or via admin@amalalkuwait.com